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• How do I cancel my subscription?

  You can cancel your subscription before the 15th of the following monthVery popular

• Do you contact or send newsletters to my customers?

  We do not make any contact with your customers.Some readers

• Can I request a refund?

  Unfortunately, we cannot provide refunds for setup or subscription fees. Before you proceed with a White Label account, we recommend to explore our advertising platform as an advertiser first.Some readers

• What payout terms and payment methods can I offer to my publishers?

  You can offer your own terms and payment methods.Some readers

• Can I accept additional publishers?

  Yes, with Agency and Business plans the publisher integration is uncluded, if you have a lower plan, you can subscribe as an add-on. Please check our Publishers’ page for more information.Some readers

• How long do you keep the logs?

  We keep logs for 6 months.Some readers

• How long does it take to activate new creatives?

  We review and activate new creatives from 5-15 minutes, 24/7.Some readers

• What is my profit from publishers’ revenue?

  You can have up to 50% profit from your publishers.Some readers

• What is my profit from advertisers’ ad spend?

  You have 20% profit from your advertisers.Some readers

• Do you support a trial plan?

  No, we do not support a trial plan, but you can check our platform’s full demo.Some readers

• How can I update my subscription?

  You can upgrade, downgrade or pause your subscription from your account.Some readers

• How long does it take to activate my account after signup?

  Your White Label DSP account will be ready within 2-5 business days.Some readers

• Can I customize the platform's default email notifications and sender?

  Yes, you can edit messages, signature and sender’s name with email.Some readers

• What deposit methods can I offer to my advertisers?

  PayPal, FastSpring, Stripe, Webmoney, Coinify, Braintree and more.Some readers

• Can I host the platform on my domain name?

  Yes, you can host the platform on your domain name or subdomain, by simply changing the CNAME records.Some readers

• How can I customize the interface of my DSP?

  You can change the logo and the colors directly from your account’s settings.Some readers

• What deposit methods do you offer?

  You can top-up your white label account with credit/debit cards and Webmoney.Some readers