Yes. Our support team helps with API questions and integrations, from your first request to troubleshooting a live setup. Support is available 24/7.
How to reach us
- In the app: use Feedback or the live chat in your advertiser panel.
- By email: write to support@ppcmate.com.
- On the website: go to ppcmate.com/support.
For more details, see How to reach support.
Get a faster answer
Include these details:
- The endpoint and method, for example
GET /adv/campaign - The request body you sent. Remove your API key first. Never send us your key.
- The HTTP status code and the response you got back
- The date and time of the request, with your timezone
- The campaign or creative ID involved, if there is one
Check these first
- 401 Unauthorized: your key is missing, expired or was renewed. Generate a fresh key on the API Access & Guide page and try again.
- Not sure what to send in a request body? Fetch an existing campaign with
GET /campaign/{id}and use the response as a template. It contains every targeting field. - Not sure which report fields you can use?
GET /report/metadatalists the dimensions and metrics available to your account.
The API Access & Guide page in your panel has the full list of endpoints and ready-to-copy examples. See also Authorization and the Glossary.
Sep 28, 2026